Shipping policy
Last Updated: August 31, 2026
Thank you for shopping with EVGYGLOW. This Shipping Policy explains our order processing times, shipping rates, delivery estimates, and service area.
Shipping Area
EVGYGLOW currently ships to customers within the 48 contiguous United States.
At this time, we do not offer shipping to Alaska, Hawaii, Puerto Rico, or other U.S. territories.
Orders are fulfilled and shipped from within the United States with the support of our third-party logistics and fulfillment partners.
Order Processing Time
Orders are typically processed within 1–3 business days after the order is successfully placed and payment is confirmed.
Processing time includes order verification, preparation, packing, and transfer to the shipping carrier.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Time
After an order has been processed and handed over to the carrier, estimated transit time is:
2–5 business days
Estimated delivery time consists of:
Processing Time: 1–3 business days
Transit Time: 2–5 business days
Estimated Total Delivery Time: approximately 3–8 business days
Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, severe weather, peak shipping periods, or other circumstances outside our reasonable control.
Shipping Rates
We offer the following shipping rates for orders within the 48 contiguous United States:
Orders of $100 USD or more: Free Shipping
Orders under $100 USD: $10 USD flat-rate shipping
The applicable shipping charge will be displayed during checkout before you complete your purchase.
Order Tracking
When tracking information is available, customers will receive a shipping confirmation after the order has been dispatched.
Tracking updates are provided by the shipping carrier and may take some time to appear after the shipment has been created.
If you have questions about the status of your shipment, please contact our customer service team and include your order number.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing checkout.
If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to assist before the order has been shipped, but we cannot guarantee that an address can be changed after fulfillment has begun.
Delivery Delays
Most orders are expected to arrive within the estimated delivery timeframe. However, delays may occasionally occur due to carrier operations, weather conditions, holidays, high shipping volumes, or other circumstances beyond our control.
If your tracking information has not updated for an extended period or your order has not arrived within a reasonable time after the estimated delivery date, please contact us for assistance.
Delivered but Not Received
If tracking information shows that your package has been delivered but you cannot locate it, please check the delivery area, household members, building reception, or other secure locations where the carrier may have left the package.
You may also contact the shipping carrier using the tracking information provided.
If you still cannot locate the package, please contact EVGYGLOW customer service so we can review the available shipment information.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us promptly and provide your order number along with relevant photographs or information about the issue.
We will review the situation and provide further assistance in accordance with our applicable return and refund policies.
Third-Party Fulfillment
EVGYGLOW works with third-party logistics and fulfillment partners located in the United States to process, pack, and ship customer orders.
These fulfillment partners assist us with order delivery, while EVGYGLOW remains responsible for customer service and order-related support.
For questions about an order, customers should contact EVGYGLOW directly rather than the fulfillment provider.
Contact Us
If you have questions about shipping, delivery, tracking, or your order, please contact us:
EVGYGLOW
Operated by EVAN SCHNEIDER GY INC
Business Address:
20445 Route 19
Cranberry Twp, PA 16066
United States
Email: service@evgyglow.com
Phone: +1 754-343-0814